Moderation of Social Support as a Balancing of Job Stress for Functional Officers of Goods / Service Procurement of the Ministry of Education, Culture And Technology, Indonesia

Putu Budiasa, Putu Indah Rahmawati, Komang Krisna Heryanda

Abstract

This research analyzes the moderation of social support as a counterweight to the influence of workload on work stress for functional officials in procuring goods/services at the Ministry of Education and Culture, Research and Technology. The population involved all functional officials for procurement of goods/services of the Ministry of Education and Culture using probability sampling to determine the sample. Data was obtained through questionnaires distributed using Google Forms and interviews without using guidelines. Regression analysis with moderating variables is used to determine the role of moderating variables in strengthening or weakening the relationship between the independent and dependent variables. The research results show that the direct influence of workload on work stress is 5.539. The value of the direct effect of social support on work stress is -5.449, and the value of the moderating effect of social support on the influence of workload on work stress is -4.221. Thus, workload has a significant positive effect on work stress, and social support negatively mediates the impact of workload on work stress. The heavier the workload, the higher the work stress experienced, so functional officials feel good about social support for procuring goods/services at the Ministry of Education and Culture because it can reduce stress due to workload.

10.22178/pos.102-10


Keywords


Workload; Work stress; Social support

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References


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