Negotiations are forms of conversation, communication and bilateral or multilateral dialogue to resolve any kind of problem. Negotiations between Kosovo and Serbia are regional and global, as evidenced by the involvement of the EU and the US in these negotiations. The only way to finally resolve the problem between Kosovo and Serbia is dialogue. The purpose of the research is to analyse and measure Kosovo’s opinion on resolving the problem with Serbia through dialogue and their opinion on Kosovo’s representation in the talks and the agreement reached in Washington. The research was conducted through a questionnaire with structured questions, while a total of 470 respondents from all over Kosovo participated. Statistical analyses were analysed through the SPSS program, while qualitative ones through the inductive method. Based on the results, we see that demographic factors such as gender, age, and qualification affect the citizens of Kosovo’s citizens to solve the problem with Serbia. Part of this research was also interviewing with experts on the Kosovo-Serbia dialogue. What we can recommend from this research is that dialogue should move from technical issues to political issues because the essence of this dialogue is political. The only way to its final solution is to reach an agreement that would include its resolution of all problems. The solution can be achieved through one of the possible scenarios in this paper in the theoretical and research part.
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