The Effect of Country of Origin and Country of Manufacture on Perceived Quality and Purchase Intention on Toyota Cars in West Nusa Tenggara, Indonesia

Ni Wayan Sri Wulandari, Dwi Putra Buana Sakti, Handry Sudiartha Athar

Abstract

This study aims to determine and analyze the influence of Country of Origin and Country of Manufacture variables on Purchase Intention and Perceived Quality, as well as the impact of Perceived Quality variables on the Purchase Intention of Toyota Cars in West Nusa Tenggara. The type of research used is causal research. The population in this study was all consumers interested in buying a Toyota car at the Toyota Dealer in West Nusa Tenggara. The sample volume was 115 people, and the data analysis used was Structural Equation Modeling PLS. The results showed that the Country of Origin positively and significantly affects Purchase Intention and Perceived Quality. Variable Country of Manufacture has a positive and significant influence on Purchase Intention but has no significant impact on Perceived Quality. Perceived quality has a positive and significant effect on Purchase Intention. The results of this research can be input and consideration for companies in implementing development strategies.



Keywords


Country of Origin; Country of Manufacture; Purchase Intention; Perceived Quality

Full Text:

PDF


References


1. Athar, H. S., Sutanto, H., & Kusmayadi, I. (2020). Analysis of consumer perceptions of service quality of drinking water companies. Dinasti International Journal of Management Science, 1(4), 556–562. doi: 10.31933/dijms.v1i4.19

2. Rezvani, S., Javadian Dehkordi, G., Sabbir Rahman, M., Fouladivanda, F., Habibi, M., & Eghtebasi, S. (2012). A Conceptual Study on the Country of Origin Effect on Consumer Purchase Intention. Asian Social Science, 8(12). doi: 10.5539/ass.v8n12p205

3. Listiana, E. (2012). Pengaruh Country of Origin terhadap Perceived Quality Dengan Moderasi Etnosentris Konsumen [The Effect of Country of Origin on Perceived Quality with Consumer Ethnocentric Moderation]. Jurnal Administrasi Bisnis, 8(1), 21–47 (in Indonesian).

4. Saptebani, S.-D. (2009). The Impact of Multiple Countries of Origin Image on Consumer Perception Concerning Hybrid Products (Master’s thesis; Aalborg University). Retrieved from https://projekter.aau.dk/projekter/files/63596197/The_Impact_of_Multiple_Countries_of_Origin_Image_on_Consumer_Perception_Concerning_Hybrid_Products.pdf

5. Shergill, G. S. (2009). Country of Origin and Country of Manufacture effects across product involvement and brand equity levels. Australian and New Zealand Marketing Academy.

6. Sinrungtam, W. (2013). Impact of Country of Origin Dimensions on Purchase Intention of Eco Car. International Journal of Business and Management, 8(11). doi: 10.5539/ijbm.v8n11p51

7. Athar, H. S. (2020). The impact of marketing mix on the purchase decision when borrowing consumer loans. Amwaluna: Jurnal Ekonomi Dan Keuangan Syariah, 5(1), 40–49. doi: 10.29313/amwaluna.v5i1.6615

8. Lestari, B. L. S., & Septiani, E. (2021). Pengaruh Citra Merek dan Kualitas Produk terhadap Keputusan Pembelian Smartphone Iphone Pada Mahasiswa di Universitas Mataram [The Effect of Brand Image and Product Quality on Purchasing Decisions for Iphone Smartphones for Students at Mataram University]. ALEXANDRIA (Journal of Economics, Business & Entrepreneurship), 2(1), 11–18. doi: 10.29303/alexandria.v2i1.26 (in Indonesian).

9. Permana, M. S., & Haryanto, J. O. (2014). Pengaruh Country of Origin, Brand Image Dan Persepsi Kualitas Terhadap Intensi Pembelian [The Effect of Country of Origin, Brand Image and Perceived Quality on Purchase Intention]. Jurnal Manajemen Untar, 18(3) (in Indonesian).

10. Bhakar, S., Bhakar, S., & Bhakar, S. (2013, February). Relationship between Country Of Origin, Brand Image and Customer Purchase Intentions. Retrieved from https://www.researchgate.net/publication/282977432_RELATIONSHIP_BETWEEN_COUNTRY_OF_ORIGIN_BRAND_IMAGE_AND_CUSTOMER_PURCHASE_INTENTIONS

11. Ghalandari, K., & Norouzi, A. (2012). The Effect of Country of Origin on Purchase Intention: The Role of Product Knowledge. Research Journal of Applied Sciences, Engineering and Technology, 4(9), 1166–1171.

12. Degoma, A. (2014). The Effect of Country of Origin Image on Purchase Intention: A Case Study on Bahir Dar University Instructors. Journal of Accounting & Marketing, 03(01). doi: 10.4172/2168-9601.1000109

13. Utomo, E. A. S., & Sanaji, S. (2018). Pengaruh Country Of Origin dan Persepsi Kualitas terhadap Persepsi Nilai pada Produk Telepon Seluler (The Effect of Country Of Origin and Perceived Quality on Perceived Value of Mobile Phone Products). BISMA (Bisnis Dan Manajemen), 6(2), 114. doi: 10.26740/bisma.v6n2.p114-121 (in Indonesian).

14. Kotler, P., & Gertner, D. (2002). Country as brand, product, and beyond: A place marketing and brand management perspective. Journal of Brand Management, 9(4), 249–261. doi: 10.1057/palgrave.bm.2540076

15. Suprapti, L. (2010). Ananalisis Pengaruh Brand Awarenes, Perceived Value, Organizational Association dan Perceived Quality terhadap Keputusan Pembelian Konsumen [Ananalysis of the Influence of Brand Awarenes, Perceived Value, Organizational Association and Perceived Quality on Consumer Purchasing Decisions] (Master’s thesis; Bisnis Universitas Diponegoro). Retrieved from https://repofeb.undip.ac.id/5971/ (in Indonesian).

16. Listiana, E., & Elida, S. S. (2014). Pengaruh Country Of Brand dan Country of Manufacture Terhadap Asosiasi Merek (Studi Pada Pelanggan Produk Elektronik) [The Effect of Country Of Brand and Country of Manufacture on Brand Association (Study on Electronic Product Customers)]. Media Ekonomi Dan Manajemen, 29(1), 1–14 (in Indonesian).


Article Metrics

Metrics Loading ...

Metrics powered by PLOS ALM

Refbacks

  • There are currently no refbacks.




Copyright (c) 2022 Ni Wayan Sri Wulandari, Dwi Putra Buana Sakti, Handry Sudiartha Athar

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.